Privacy Policy
Last updated: January 2026
Welcome to Radhey Radhey (“we”, “our”, “us”).
Your privacy is very important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from https://radheyradhey.org (the “Website”).
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you place an order, contact us, or register on our Website, we may collect:
- Name
- Email address
- Mobile number
- Billing and shipping address
- Payment-related information (processed securely by payment gateways)
b) Non-Personal Information
- Browser type
- Device information
- IP address
- Pages visited and time spent on our Website
This information helps us improve our services and user experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and support queries
- Improve our products, services, and website performance
- Send important updates, offers, or service-related information
- Prevent fraud and ensure secure transactions
We do not sell or rent your personal information to third parties.
3. Orders, Delivery & Payments
- We sell our products worldwide, including India and international locations.
- Free delivery is available only within India on orders above ₹500.
- International orders are shipped with applicable shipping charges, which may vary by location.
- Cash on Delivery (COD) is available for India, however delivery charges (if applicable) must be paid online in advance.
- Online payments are processed securely through trusted payment gateway providers.
4. Cookies & Tracking Technologies
Our Website may use cookies and similar technologies to:
- Enhance browsing experience
- Remember user preferences
- Analyze website traffic
You can choose to disable cookies through your browser settings, though some features of the Website may not function properly.
5. Sharing of Information
We may share your information only with:
- Delivery and logistics partners (for order fulfillment)
- Payment gateway providers (for secure transactions)
- Legal authorities, if required by law
All partners are required to keep your information confidential.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction or update of your data
- Request deletion of your data (subject to legal obligations)
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Website: https://radheyradhey.org
Email: care@radheyradhey.org
Mobile: +91 82852 65344, +91 92108 42575
Address:
E7/4, Shani Bazar Road,
Sultan Puri, Delhi – 110086
India
