Shipping Policy

Last updated: January 2026

At Radhey Radhey, we are committed to delivering your devotional products safely and on time. This Shipping Policy explains how orders are processed and shipped from https://radheyradhey.org.

1. Shipping Locations

  • We ship our products across India and worldwide.
  • International shipping availability and charges may vary depending on the destination country.

2. Order Processing Time

  • Orders are usually processed within 1–3 business days after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

3. Delivery Time

Domestic (India) Orders

  • Estimated delivery time: 3–7 business days
  • Delivery timelines may vary based on location, courier partner, and unforeseen circumstances.

International Orders

  • Estimated delivery time: 7–15 business days
  • Customs clearance may cause additional delays, which are beyond our control.

4. Shipping Charges

India

  • Free delivery on orders above ₹500 (India only)
  • Orders below ₹500 may attract standard shipping charges, shown at checkout

International

  • Shipping charges for international orders are calculated at checkout or communicated separately
  • Customs duties, taxes, and import charges (if any) are the responsibility of the customer

5. Cash on Delivery (COD)

  • COD is available only in India
  • For COD orders, applicable delivery charges must be paid online in advance
  • COD availability depends on location and courier partner

6. Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email
  • You can track your order using the provided tracking link

7. Address Accuracy

  • Customers are responsible for providing accurate and complete shipping details
  • We are not responsible for delays or non-delivery due to incorrect or incomplete addresses

8. Delays & Exceptions

  • Delivery delays may occur due to weather conditions, courier delays, customs clearance, festivals, or natural events
  • Radhey Radhey is not liable for delays caused by factors beyond our control

9. Damaged or Lost Shipments

  • If your order arrives damaged, please contact us within 48 hours of delivery with clear photos or videos
  • For lost shipments, we will coordinate with the courier partner to resolve the issue

10. Contact Us

For any shipping-related queries, please contact us:

📧 Email: care@radheyradhey.org
📞 Mobile: +91 82852 65344, +91 92108 42575
🌐 Website: https://radheyradhey.org

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